Farm House CARE HOME

95-97 Portsmouth Road, Woolston, Southampton SO19 9BE

Tel: 023 8044 2873

Fax: 023 8039 3055

 

Our Pledge to You

A declaration of the Rights of Residents in the Home

  1. Be encouraged and helped to maintain a high quality of life.

  2. Be encouraged to maintain independence.

  3. Have their privacy respected.

  4. Be treated with dignity.

  5. Have their human, emotional and social needs respected.

  6. Be encouraged to follow the religion of their choice.

  7. Be addressed as they wish.

  8. Not to be discriminated against on grounds of race, religion, sex, colour or disability.

  9. Be Cared for in a manner similar to that which would be given by a caring relative in their Home.

  10. Be encouraged handle their own medicines when competent to do so.

  11. Be able to retain the doctor of their choice.

  12. Receive medical and Nursing in private.

  13. Be entitled to all the common facilities available to other people living elsewhere in the locality.

  14. Be encouraged to discuss their Care and needs with the owner/manager of the Home.

  15. Be Cared for by adequate and appropriately trained staff.

  16. Be able to receive visitors at any reasonable time.

  17. Have the right to consult their own solicitor.

  18. Choose to reside in any Home they wish.

  19. Feel at “Home”.

  20. Be provided with adequate accommodation.

  21. Be encouraged to bring personal belongings into the Home.

  22. Have access to a telephone.

  23. Be provided with nourishing, appetizing and adequate food.

  24. Be encouraged to participate in recreational facilities.

  25. Be able to complain about the quality of Care received in a Home.

  26. Be given value for money.

  27. Enjoy a continued relationship with a Home.

  28. Have a contract of residence and a brochure.

  29. Be encouraged to take pride in their clothing and personal appearance.

  30. Have access to the political process and their political beliefs respected.

Our Philosophy of Care

The aims of Residential Care are to provide security for the Residents of the Home and to ensure that they are fully aware of this.  To provide a Homely and caring environment in which Residents can, and will be encouraged to, determine the pattern of their lives.  To provide a Home that will meet positively, each Resident’s needs.  A Home where the Resident’s enjoy companionship from those employed to Care for them.  A Home where the conflicting emotional factors occur in group living are understood and resolved with tact and sensitivity.  A Home in which a satisfying community involvement is fostered and maintained and that is rich in opportunities for social, intellectual and spiritual development.

To this end, our view is that Homes should;

  • Encourage and help Residents to maintain a high quality of life
     

  • Be well maintained and furnished to provide a bright, cheerful and comfortable atmosphere.
     

  • Provide facilities to afford Residents the opportunity of meeting each other, thus fostering companionship and friendship between them.
     

  • Respect the privacy and dignity of the Residents.
     

  • Welcome and provide hospitality for visiting friends and relatives and, within reason, not place restrictions upon such visits.
     

  • Where possible, preserve the pattern of life previously enjoyed by Residents in their own Homes.
     

  • Give encouragement to those who wish to pursue their religious persuasion, whether it be by church attendance or by visits from clergy.
     

  • Request visits by Residents’ own doctors and provide full sympathetic and supportive Care during periods of illness.
     

  • Provide a varied and well balanced diet.
     

  • Observe the principles of the Resident’s Charter and the “Aims & Objects of the Home.